FAQs

What is matcha?

Matcha is a finely ground, bright emerald-green powder made from specially farmed, harvested, and processed Japanese green tea. Celebrated in the traditional Japanese tea ceremony by preparing, serving, and drinking of matcha, it is known to assist in meditation by relaxing the mind and enhancing one’s mood . Zen Buddhist monks honored matcha tea as a ‘health elixir’ for its health benefits including a great source a vitamins, minerals, and rich in antioxidants. The allure of the matcha experience is characterized by its rich umami taste, smooth, creamy texture, and a lingering sweetness.
 

What are your different types of your matcha?

Classic: Your daily drink, morning cup, smoothie or shake.

Charge: Uplifts energy and elevates your mood

Boost: Cognitive enhancer for a natural calm focus

Recover: Supports the repair and recovery of your body

Ceremonial Grade: Perfect for your moment of zen

 

How is matcha produced?

Matcha tea plants are covered under shade for as little as 3 weeks to as much as 2 months prior to harvesting the leaves. The length of shading time is very much dependent on various aspects including such things as quality of matcha which is being grown and weather conditions. The harvested leaves are then steamed the same as other green tea, but are not rolled. Instead, they are dried and then all stems, twigs and leaf veins are removed by machinery and the resulting leaves left over are known as tencha. The tencha is then stone-ground and the resulting powder is known as matcha.

 

Where is your matcha tea grown?

Our matcha is grown in the Aichi Prefecture in Nishio, Japan.

 

How much matcha should I use?

1 - 2 teaspoons of matcha per bowl is sufficient.

If you prefer thick matcha (Koicha style), use 3 - 4 teaspoons per bowl.

Drink 1 - 2 bowls of matcha daily or more as needed.

 

What does matcha taste like?

Matcha has a full bodied taste made up of a unique balance of earthy, umami, astringent, and sweet flavors

 

How is matcha prepared?

Traditional Method:

  1. Scoop a teaspoon of matcha into your bowl

  2. Pour hot water into the bowl of matcha

  3. Whisk with a bamboo chasen until rich and foamy

The Quickie:

  1. Scoop a teaspoon of matcha into your mug

  2. Pour hot water into your mug of matcha

  3. Blend with an electric frother until bright green and frothy

On The Go:

  1. Pour powder into a bottle of water

  2. Shake vigorously to mix and enjoy

 

Does matcha have caffeine?

Matcha contains roughly 25-35 mg of caffeine per serving however the impact of caffeine found in matcha is quite different from that found in other drinks such as coffee. The caffeine in matcha is absorbed much slower into the body and gives a slower release of energy. Therefore, matcha caffeine is not associated with the well known negative side effect that coffee caffeine is associated with.

 

Where does Ultra Matcha ship?

We ship to anywhere in the United States.

 

Will I be notified when my box ships?

Absolutely! As soon as we ship your order, you should receive a tracking code via email.

 

Are there any shipping fees?

Yes, shipping is calculated based on your shipping location.

 

When does my order ship?

We will ship your box 1 - 2 business days.

 

How long will it take to get my packages?

We ship from eastern PA via USPS First Class.

If you are concerned your shipment may be lost please contact us here with your tracking information and order number so we can help you out.

 

How can I contact customer support?

You can send us a message here.

Please be sure to include your order number or name the order is under so we can address your question as soon as possible!

 

How do I update my billing info and ship to address?

You can do this by logging into your Ultra Matcha account and changing your payment information and shipping address.

 

What is your returns and refunds policy?

If you are looking to make a return, we offer a refund when the unused product is sent back. Please email us and we can help you out.

 

I am a blogger, can I review your product?

We love reviews! If you are interested in reviewing Ultra Matcha products, please email us. Please include a link to your blog, social media profiles, numbers of follower and site traffic information. We look forward to hearing from you and potentially working together!